After I upgraded
to version 2.6, my serial numbers don't work.
|If you have serial
numbers that start with WR250-, change that portion
When installing version 2.60.7 for Windows and choosing the
“standalone” option, no files get installed.
This is a known problem with this version of the installer. Reinstall choosing the "standalone without login" option. After the program is installed, you can change to the "standalone with login" option by selecting "Administrator Preferences" from the File menu. The default administrator password is "goodwriter".
Windows 98 only, Writer's Companion and Companion
Network Server will not run if Novell client
is running on the computer.
|This is a known conflict
between Novell client and Writer's Companion /
Companion Network Server on Windows 98. We
are investigating the situation. For now, the workaround
is to prevent Novell client from starting when
the computer starts up, or uninstall Novell client
from the computer.
for Updates" from the Help menu, I am told
an update was downloaded, but the version doesn't
change after I restart the program.
|The automatic updates
are for version 2.6 and above. To get version 2.6,
call the publisher, Visions Technology, at 800-877-0858.
Downloadable updates for versions 2.5 and 2.6 should
be available soon from the download
do I set up Writer's Companion so that the students'
files are on the network?
Is Writer's Companion available for Windows NT?
|Since version 2.0, Writer's Companion is not compatible with Windows NT. If you want to use the program on Windows NT, you'll need the earlier 1.10 version. Send us email for more information.
am asked for the serial number every time I open
This only happens
on Windows machines that have been set up to limit
the normal user's ability to save and open. In
this case, you need to be in Administrator
mode when you install
Writer's Companion and when you run it
for the first time and type in the serial
Specifically, you need read/write access to
the Windows folder and the Window\System32 folder
when you type in the serial number or it won't
find that your students are losing some
of their writing when they save.
have recently identified a bug. As of 3/17/04,
we are still working on it and will have a fix
in the next two weeks. Until then, have your students
go back to Brainstorm before they save every time
and this will entirely avoid the bug.
Windows, Writer's Companion either fails to start
or gives me an error message such as "ordinal
56 could not be located in the dll ibmeci.dll".
We have traced this problem to a conflict with
text to speech programs such as ViaVoice, Co:Writer
and Write:Out Loud. We are working on a permanent
solution but have some workarounds for now.
1) Update to the latest versions of these programs
and try Writer's Companion again. If this doesn't
solve the problem, try one of the other two
2 ) Uninstall these programs from your system
and then reinstall Writer's Companion.
3) Disable text to speech in Writer's Companion
by first updating to version
2.05, and then applying an additional patch
file. The patch file is a zip archive which
contains a file called writer.dxr that you should
place in the directory c:\Program Files\Visions
Technology\Writer's Companion, replacing the
writer.dxr file that is already there. The "c:"
may be "d:", "e:", etc.
on your system depending on the location of
your default Program Files directory.
|What is the history
of revisions for Writer's Companion?
the release notes.